8 Step Process Perfects New Product Development
Every entrepreneur knows that productivity is one
of the key ingredients for successful product development. One of the two key
processes in Robert’s Rules of Innovation is the NEW PRODUCT DEVELOPMENT
PROCESS. A formalized, NPD process – also referred to and best practice: the
Stage Gate® Process – is a must, from simple to sophisticated.
The New Product Development process is often
referred to as The Stage-Gate innovation process, developed by Dr. Robert G.
Cooper as a result of comprehensive research on reasons why products succeed
and why they fail.
When teams collaborate in developing new
innovations, having the following eight ingredients mixed into your team’s new
product developmental repertoire will ensure that it’s overall marketability
will happen relatively quick, and accurately – making everyone productive
across the board.
Step 1: Generating
Utilizing basic internal and external SWOT analyses,
as well as current marketing trends, one can distance themselves from the
competition by generating ideologies which take affordability, ROI, and
widespread distribution costs into account.
Lean, mean and scalable are the key points to
keep in mind. During the NPD process, keep the system nimble and use flexible
discretion over which activities are executed. You may want to develop multiple
versions of your road map scaled to suit different types and risk levels of
projects.
Step 2: Screening The Idea
Wichita, possessing more aviation industry than
most other states, is seeing many new innovations stop with Step 2 –
screening. Do you go/no go? Set specific
criteria for ideas that should be continued or dropped. Stick to the agreed
upon criteria so poor projects can be sent back to the idea-hopper early on.
Because product development costs are being cut
in areas like Wichita, “prescreening product ideas,” means taking your Top 3
competitors’ new innovations into account, how much market share they’re chomping
up, what benefits end consumers could expect etc. An interesting industry fact: Aviation
industrialists will often compare growth with metals markets; therefore, when
Boeing is idle, never assume that all airplanes are grounded, per se.
Step 3: Testing The Concept
As Gaurav Akrani has said, “Concept testing is
done after idea screening.” And it is important to note, it is different from
test marketing.
Aside from patent research, design due diligence,
and other legalities involved with new product development; knowing where the
marketing messages will work best is often the biggest part of testing the
concept. Does the consumer understand,
need, or want the product or service?
Step 4: Business Analytics
During the New Product Development process, build
a system of metrics to monitor progress. Include input metrics, such as average
time in each stage, as well as output metrics that measure the value of
launched products, percentage of new product sales and other figures that
provide valuable feedback. It is important for an organization to be in
agreement for these criteria and metrics.
Even if an idea doesn’t turn into product, keep
it in the hopper because it can prove to be a valuable asset for future
products and a basis for learning and growth.
Step 5: Beta / Marketability Tests
Arranging private tests groups, launching beta
versions, and then forming test panels after the product or products have been
tested will provide you with valuable information allowing last minute
improvements and tweaks. Not to mention helping to generate a small amount of
buzz. WordPress is becoming synonymous with beta testing, and it’s effective;
Thousands of programmers contribute code, millions test it, and finally even
more download the completed end-product.
Step 6: Technicalities + Product Development
Provided the technical aspects can be perfected
without alterations to post-beta products, heading towards a smooth step 7 is
imminent. According to Akrani, in this step, “The production department will
make plans to produce the product. The marketing department will make plans to
distribute the product. The finance department will provide the finance for
introducing the new product”.
As an example; In manufacturing, the process
before sending technical specs to machinery involves printing MSDS sheets, a
requirement for retaining an ISO 9001 certification (the organizational
structure, procedures, processes and resources needed to implement quality
management.)
In internet jargon, honing the technicalities
after beta testing involves final database preparations, estimation of server
resources, and planning automated logistics. Be sure to have your
technicalities in line when moving forward.
Step 7: Commercialize
At this stage, your new product developments have
gone mainstream, consumers are purchasing your good or service, and technical
support is consistently monitoring progress.
Keeping your distribution pipelines loaded with products is an integral
part of this process too, as one prefers not to give physical (or perpetual)
shelf space to competition. Refreshing advertisements during this stage will
keep your product’s name firmly supplanted into the minds of those in the
contemplation stages of purchase.
Step 8: Post Launch Review and Perfect Pricing
Review the NPD process efficiency and look for
continues improvements. Most new products are introduced with introductory
pricing, in which final prices are nailed down after consumers have ‘gotten
in’. In this final stage, you’ll gauge
overall value relevant to COGS (cost of goods sold), making sure internal costs
aren’t overshadowing new product profits. You continuously differentiate
consumer needs as your products age, forecast profits and improve delivery process
whether physical, or digital, products are being perpetuated.
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